Policy and Procedures

Catherine Homecare Ltd has a set of Policies and Procedures that support the day-to day operations of the Company.

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A Policy is a set of general guidelines that outline our plan for tackling an issue and Procedures explain a specific action plan for carrying out a policy for example a Health and Safety policy will detail specific issues and Procedures will guide everyone on what actions to take.

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The Main policies consist of:

• Safeguarding Children/ Adults Policy and Procedure

• Complaints, Compliments and Suggestions Policy and Procedure

• Whistleblowing Policy

• Health and Safety Policy and Procedure

• Lone working Policy and Risk Assessments

• Data Protection Policy

• Confidentiality Policy

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These are some of our Policies and Procedures the list is not exhaustive.

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All our Policies and Procedures are available to clients and families on request.

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